QURKLE SOCIAL PRIVATE LIMITED

2nd Floor, Plot No.4 Minarch Tower, Sector-44 Gurgaon Haryana India 122003

Date of incorporation: 27.03.2025.  

Unlisted company

We may update these Terms from time to time, so check this page regularly for  updates.

TERMS OF USE

ACCEPTANCE OF TERMS  

By accessing or using the Qurkle mobile application (the “App”) or any related  services (collectively, the “Services”) including AI-powered matchmaking/chat  and in-App event ticketing and attendance provided by Qurkle  Social Pvt. Limited (“Qurkle”, “we”, “us” or “our”), you (“you” or “User”) agree  to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms  in their entirety, you must immediately discontinue your use of the App and  Services.

ELIGIBILITY  

You must be at least eighteen (18) years of age to register for or use the Services.  Including the matchmaking/ chat features and to RSVP for event tickets. Moreso,  each event shall include explicit terms to which the user shall be bound. By  creating an account, you represent and warrant that you satisfy this age  requirement ‘or’ specific age requirement for any specific event that the user  wishes to attend and that you are legally capable of forming a binding contract.

Qurkle does not knowingly collect or solicit personal data from individuals under  the age of 18. If Qurkle becomes aware that it has inadvertently collected data  from a minor, such information shall be promptly deleted in accordance with  applicable child data protection laws in India and global standards.

REGISTRATION AND ACCOUNT CREATION

To register, you must provide a valid mobile phone number and successfully  complete OTP‐based verification. During registration you will be required to  submit personal details including your name, date of birth, height, workplace,  residential and work locations, email address, Instagram username, a real‐time  selfie for verification, and at least three (3 or more) profile photographs. You  agree to provide accurate, current, and complete information and to update such  information to keep it accurate. You are responsible for safeguarding your  account credentials and for all activities that occur under your account.

USER RESONSIBILITY AND CONDUCT

Whether interacting through AI chat or attending a Qurkle event, you agree not  to harass, stalk, defraud, or otherwise harm any other user. The user agrees not to  do any kind of illegal activities whatsoever, on the app as well as the event, they  may attend. All matchmaking/chat messages must comply with respectful‑speech  standards; any report of abuse or threat may lead to immediate suspension from  both chat and event services. Similarly, event attendees must abide by on‑site  conduct rules; Qurkle may remove violators from an event and bar them from  future chat or event access.

Qurkle’s community standards, while not presently codified as a separate  document, are embedded within these Terms. Users are expected to engage  respectfully, refrain from abusive or discriminatory conduct, and abide by lawful

behavior across matchmaking and event-related interactions. Qurkle reserves the  right to release separate Community Guidelines in the future, which shall be  binding on all Users upon publication.

AI-POWERED MATCHMAKING

Our AI recommends matches and facilitates in‑App chat. You acknowledge that: 1. AI suggestions are purely for social connection and do not substitute  professional advice.

2. All chat logs are securely stored; anonymized excerpts may be used to improve matchmaking.

3. The user will not use automated scripts or bots to manipulate matches or  chats.

4. Any misuse detected such as fake profiles or harassment will trigger  termination of both your chat privileges and event booking rights.

DATA COLLECTION AND PRIVACY

We collect personal and location data to power matchmaking algorithms and to  confirm your presence at offline events. You consent to:

1. GPS tracking for match‑distance calculations and event‑location check‑in. 2. Storage of chat transcripts and event attendance records on secure AWS and  approved third‑party platforms.

3. Use of analytics tools to enhance both matchmaking features and event  planning.

4. You may request deletion of chat history or event records; upon verified  request, we will purge data within sixty (60) days, subject to legal retention  requirements.

OFFLINE EVENTS AND PAYMENTS

Qurkle curates offline social events. To RSVP and attend:

1. You must hold a valid, verified Qurkle account in good standing, with no  active Chat suspensions.

2. Ticket purchases are processed via the App; price ranges are INR 699–5,000  (special events may exceed).

3. Cancellations 24 - 48 hours before yield a 50% refund; full refunds apply if  Qurkle cancels or reschedules the event from the companies end.  4. At events, you must present your App‑issued ticket; failure to comply with  venue rules or Qurkle staff direction may result in removal from the event  and forfeiture of future match or chat access.

PAYMENTS AND SUBSCIPTIONS  

Qurkle offers premium matchmaking services and event specific upgrades which  may be accessed through in-app purchases. All payments for such subscriptions  and add-ons are presently processed through the Apple App Store and Google  Play Store. Qurkle also reserves the right to introduce additional payment  methods, including direct integration with authorized payment gateway, for  facilitating future transactions. By initiating a purchase, the User acknowledges  and agrees that all premium subscription plans operate on an auto-renewal basis  unless expressly cancelled by the User prior to the commencement of the next  billing cycle. No refunds, partial credits, or adjustments shall be issued for periods  of non-usage, mid-cycle cancellation, or unutilized features, except where  mandated by applicable law. Where the User elects to purchase event-related  enhancements such as VIP access, premium experiences, or exclusive sessions the User understands that such purchases are deemed final and non-refundable  beyond the permitted cancellation window. If the User cancels an event booking  at least twenty-four (24) to forty-eight (48) hours prior to the event start time, the  User shall be entitled to a refund of fifty percent (50%) of the ticket price. No  refund shall be provided for cancellations made after this time window. In the

event that Qurkle cancels or reschedules an event, the User shall be entitled to a  full refund, which will be processed to the original payment method.

In instances where a transaction is identified as fraudulent, disputed, reversed, or  associated with misuse of promotional offers, Qurkle reserves the absolute right  to suspend or terminate the User’s access to both subscription features and event  services. Such action may be taken at the sole discretion of Qurkle and may  include permanent deactivation of the User’s account without further obligation  to the User, including any obligation to refund.

CONTENT OWNERSHIP AND MODERATION

All content submitted, uploaded, or otherwise shared by the User on the Qurkle  platform including but not limited to profile images, biographies, chat  conversations, voice recordings, and photographs or videos taken during Qurkle  events shall remain the intellectual property of the User. However, by making  such content available on or through the App, the User grants Qurkle Social Pvt.  Limited a worldwide, perpetual, non-exclusive, royalty-free, irrevocable, and  sublicensable license to use, reproduce, modify, adapt, display, publish, and  distribute such content for purposes connected with matchmaking, feature  enhancement, platform analytics, promotional communications, and marketing of  events.

Qurkle maintains the right, but not the obligation, to moderate all User-generated  content using automated tools, AI filters, and manual moderators. This applies  equally to content transmitted through in-app chat, content uploaded to the User’s  profile, and content visible or disseminated in relation to Qurkle’s offline events.  Any content that is determined by Qurkle, in its sole discretion, to be offensive,

harmful, defamatory, sexually explicit, fraudulent, misleading, unlawful, or  otherwise contrary to the platform’s community standards, may be removed  without prior notice.

In addition to content removal, Qurkle reserves the right to restrict, suspend, or  permanently terminate the User’s access to the App including access to AI-driven  matchmaking services and participation in any events where such content  violations are detected. Qurkle shall not be liable to the User for any damages,  refunds, or loss of access arising as a consequence of such enforcement actions.

THIRD PARTY TOOLS AND TRACKING  

Qurkle integrates third-party tools and software development kits (SDKs)  necessary for delivering a seamless experience across both matchmaking/chat  functionalities and event-related services. These include, without limitation,  Google Maps API for location services, mobile SDKs for usage and performance  analytics, crash reporting tools, and third-party payment gateways for in-app  ticketing and subscriptions.

By accessing or using the Qurkle platform, the User expressly consents to the  collection, storage, and processing of data by these third-party providers, to the  extent necessary for the operation and optimization of both core matchmaking  features and event functionalities. Qurkle does not control how such third parties  may process data beyond the scope of integration but undertakes to ensure that  all tools used are compliant with applicable privacy and data protection standards.

ADVERTISMENTS AND THIRD PARTY CONTENT  

The Qurkle App and Services may contain links to third-party websites,  promotions, SDKs, content feeds, payment portals, event partner microsites, or

other external services (“Third-Party Content”) that are not owned or controlled  by Qurkle Social Pvt. Limited. Such Third-Party Content may be presented in the  form of banner advertisements, event listings, sponsored placements, or  functional integrations necessary for location, payments, analytics, or user  interface optimization.

From time to time, Qurkle may also display promotional content commercial or  otherwise offered by external partners or service providers, particularly in the  context of event partnerships, venue collaborations, or matchmaking  enhancements. Qurkle does not guarantee the continued availability, accuracy, or  legality of such content and makes no representation or warranty in relation to  any third-party products, services, or terms of engagement.

Where a User chooses to interact with a third-party offering (including by  clicking on an advertisement, making a payment through an external gateway, or  engaging with a sponsored event), the terms and conditions, privacy policies, and  service standards of that third party shall apply. Qurkle shall not be responsible  or liable for any loss, damage, dispute, or claim arising out of or in connection  with the User’s dealings with third parties made accessible through the App.

The inclusion of a link or advertisement does not imply Qurkle’s endorsement or  recommendation of the third-party, nor does it create any agency, joint venture,  or employment relationship. The User is encouraged to independently verify all  claims and terms presented by third parties before transacting or interacting with  them. While Qurkle may monitor integrations for security and compliance, the  ultimate responsibility for any third-party interaction rests solely with the User.

SECURITY MEASURES

Qurkle employs industry-standard security protocols to protect all data  transmitted, stored, or processed through the platform. End-to-end encryption

safeguards user communications within the matchmaking/chat feature, and  secure APIs, firewalls, access controls, and periodic security audits are utilized to  protect User data related to both profiles and event registrations. All personal  data, including chat transcripts, profile images, and event RSVP information, is  hosted on secure servers located in India and managed through trusted cloud  service providers such as AWS, MongoDB Cloud, Firebase, and others.

The User acknowledges that no digital system is entirely immune from risks such  as unauthorized access, breaches, or service disruptions. Qurkle shall not be held  liable for any damages or losses resulting from such events, provided that the  company has acted in accordance with industry-accepted security practices and  has not engaged in willful misconduct or gross negligence.

TERMINATION AND SUSPENSION

Qurkle reserves the right to suspend or permanently terminate the user’s account  at its sole discretion in the event of a breach of these Terms or any applicable law.  Grounds for termination include but are not limited to misuse of the AI chat  interface, violation of content standards, fraudulent activity, disruptive conduct  at events, and harassment or abuse directed at other users or persons, either online  or in person. Suspension may include temporary or permanent revocation of  access to premium matchmaking services, chat capabilities, participation in  upcoming events, or the ability to purchase event tickets or subscriptions.

Upon termination, the user shall have no further right to access any feature of the  App, and shall be under no obligation to refund any remaining subscription term,  event fees, or other paid services. Clauses relating to intellectual property,  disclaimers, limitations of liability, and dispute resolution shall survive the  termination of the user’s account.

DISCLAIMERS AND LIMITATION OF LIABILITY

Qurkle provides the App, its Services, including matchmaking suggestions, AI powered chat functionality, event listings, ticketing infrastructure, and all related  content and features, on an “as is” and “as available” basis. To the fullest extent  permitted under applicable law, Qurkle makes no warranties, guarantees, or  representations whether express, implied, statutory, or otherwise regarding the  reliability, security, fitness, accuracy, or suitability of the Services for any  particular purpose.

Qurkle does not guarantee that the services will be uninterrupted, timely, secure,  or error-free. Qurkle does not warrant that any errors or defects will be corrected  or that the content, recommendations, or matches generated by its GPT or other  algorithms will be accurate, meaningful, or compatible with the User’s  preferences or intentions. Qurkle disclaims all liability for interruptions due to  technical failures, server outages, latency, bugs, viruses, or system-related issues.

Furthermore, Qurkle does not guarantee the number, quality, or availability of  active users, nor the willingness, availability, or conduct of any User to engage  in communication or attend events. All matches, interactions, conversations, and  meetings are undertaken at the User’s sole discretion and risk. Qurkle shall not  be responsible for the success or outcome of any interaction whether generated  through AI models or facilitated during a Qurkle-hosted event.

Qurkle assumes no responsibility for content posted, submitted, or shared by  Users through the App, including bios, photographs, chat messages, or content  shared during events. The identity, veracity, or intent of any User cannot be fully  verified, and Qurkle shall not be held liable for any damages or losses resulting  from false representations, harassment, impersonation, miscommunication, or  User negligence.

Use of the Services implies that the User bears sole responsibility for  safeguarding their devices, data, and communications. Qurkle disclaims any  liability for damage caused to the User’s device, software, files, or network  resulting from use of the App or any third-party integrations, including payment  SDKs, location APIs, or analytics tools.

Users are urged to exercise judgment, avoid sharing sensitive personal data, and  follow all applicable laws, safety advisories, and platform guidelines. Qurkle does  not substitute such precautions with any automated safety filter or real-world  vetting process.

Qurkle does not guarantee the success, compatibility, or outcome of any  matchmaking interaction, nor does it guarantee the User’s experience at any  event. The user assumes all risk associated with in-person meetings, attendance  at events, or reliance on AI-based interactions or communications.

To the maximum extent permitted under applicable law, Qurkle’s aggregate  liability for any and all claims arising under or related to the Services, whether  pertaining to matchmaking, chat, or event participation shall be limited to the total  amount paid by the user to Qurkle in the preceding six (6) months. Qurkle shall  not be liable for any indirect, incidental, special, punitive, or consequential  damages, including personal injury, loss of data, or emotional distress, whether  occurring online or at physical offline events.

INTELLECTUAL PROPERTY

All intellectual property associated with the Qurkle platform including but not  limited to its name, logo, branding, AI algorithms, matchmaking framework, user

interface, event management tools, and any associated code or media are the  exclusive property of Qurkle Social Pvt. Limited. These are protected under  applicable intellectual property laws in India.  

The user is granted a limited, non-transferable, non-sublicensable, revocable  license to access and use the Qurkle platform solely for its intended purpose namely, social connection via AI matchmaking and participation in curated  events. The User shall not reverse-engineer, duplicate, distribute, publicly  display, reproduce, or exploit any proprietary content of Qurkle without prior  written consent by the Qurkle team.  

Unauthorized use or reproduction of Qurkle’s intellectual property may result in  legal action, including injunctive relief, damages, and termination of access to the  App and all associated services.

GRIEVANCE REDRESSAL  

Qurkle maintains a formal grievance redressal mechanism in accordance with the  Information Technology (Intermediary Guidelines and Digital Media Ethics  Code) Rules, 2021. Users who wish to raise a complaint regarding any aspect of  the Services including issues related to chat interactions, AI behavior, user  conduct, or event experiences may do so by writing to this email id :  support@qurkle.com.

All complaints will be acknowledged within seven (7) business days of receipt  and will be investigated and addressed within a maximum period of thirty (30)  days from the date of acknowledgment. Mr.Shubham Muthreja, director of the  said company is the designated Grievance Officer, all such correspondence shall  be directed to the email address above. The grievance mechanism covers both  online and offline service experiences.

DATA RIGHTS

The User has the right to request access to their personal data maintained by  Qurkle, including but not limited to chat transcripts, AI interaction history,  account details, and records of event participation. The User also retains the right  to request deletion of such data, subject to applicable legal retention requirements.

All verified data deletion requests will be honored within a maximum period of  sixty (60) days from the date of successful identity verification. For security and  compliance purposes, Qurkle may retain anonymized or aggregated data even  after account deletion.

Accounts that remain inactive for a continuous period of twelve (12) months meaning no use of the matchmaking/chat interface or attendance at any events will be flagged for removal, and the associated data may be permanently deleted  or anonymized at Qurkle’s discretion.

GOVERNING LAW AND DISPUTES  

These Terms shall be governed by and construed in accordance with the laws of  the India. Any disputes arising out of or in connection with the use of the Qurkle  platform whether pertaining to the AI matchmaking services, chat features, or  events shall first be attempted to be resolved amicably through mediation. In the  event mediation fails, the matter shall be referred to arbitration in accordance with  the Arbitration and Conciliation Act, 1996.

The seat and venue of arbitration shall be decided on a later basis, and the  language of the proceedings shall be English. Subject to the above, the courts of  Faridabad, Haryana shall have exclusive jurisdiction over any remaining disputes.

FORCE MAJEURE

Qurkle shall not be held liable for any failure or delay in performance of its  obligations under these Terms, including the hosting of events or delivery of  digital services, where such failure or delay results from circumstances beyond  Qurkle’s reasonable control, including but not limited to acts of God, natural  disasters, pandemics, labour strikes or bandhs, internet outages,  governmentuseral actions, venue closures, or any other unforeseen external  events.

INDEMNITY BY USER  

The user agrees to indemnify and not hold Qurkle Social Pvt. Limited, liable, its  affiliates, directors, officers, employees, agents, successors, and assigns from any  claims, liabilities, demands, losses, damages, costs, or expenses, including  reasonable legal fees, arising out of or in connection with the User’s access to or  use of the Qurkle App and Services. This includes, without limitation, the User’s  conduct on the platform (whether via matchmaking, AI chat, or event  participation), the content submitted by the User (such as messages, bios, or  photographs), any misrepresentation made by the User, or breach of these Terms  of Use, Privacy Policy, or any applicable law or regulation.

This indemnity extends to claims brought by other users or third parties arising  out of User behavior whether online in AI-assisted chat or offline at any Qurkle  event. In the event of such a claim, Qurkle reserves the right to assume exclusive  defense and control of the matter at its sole discretion, and the User agrees to  cooperate with Qurkle in asserting any available defenses. This clause shall  survive the termination of the User’s account or cessation of their use of the  Services.

NO CRIMINAL BACKGROUND OR IDENTITY VERIFICATION  CHECKS

Qurkle Social Pvt. Limited does not conduct criminal background checks, sex  offender registry screenings, or identity verification through government  databases at the time of user onboarding or account activation. While Users are  required to upload a real-time self-portrait image (selfie) and complete a basic  verification flow within the App to ensure authenticity of visual identity, this  process does not constitute a legal identity verification or a background check.

Qurkle does not make any representations or warranties, whether express or  implied, regarding the personal history, conduct, mental or physical condition,  moral character, intentions, or legal status of any User. Users are advised to  exercise discretion, judgment, and caution when engaging with other Users,  whether via AI chat, voice note exchanges, or during offline events curated by  Qurkle. To understand more about our privacy standards, please find our Privacy  Policy here.

By creating an account and using the App, the user authorizes Qurkle, at its sole  discretion and at any time, to conduct limited background screening using  publicly available information or through authorized agencies if required for  legal, regulatory, or safety reasons. However, Qurkle assumes no obligation to  undertake such checks unless mandated by law or ordered by a competent  authority. If such screening is conducted through any third-party consumer  reporting agency, the User expressly consents to Qurkle accessing and evaluating  the results solely to assess compliance with Qurkle’s Terms and Safety Standards.

Users are solely responsible for their own conduct and for interactions with  others, including decisions to meet offline or share personal contact information.  Qurkle disclaims liability for any damages, harassment, fraud, or harm resulting

from User interactions, whether through chat, events, or any other features of the  platform. Use of in-app communication tools including AI chat or match  suggestions does not guarantee a user’s suitability, compatibility, or intent.

While Qurkle strives to foster a respectful and safe user environment, it cannot  control the actions or disclosures of individual users and shall not be liable for  any misconduct occurring either on the platform or during offline events. Users  are expected to review safety guidelines provided within the App and adhere to  reasonable precautions at all times.

AMENDMENTS

Qurkle reserves the right to modify, update, or revise these Terms at any time, to  reflect changes in platform functionalities, AI technologies, or event operations.  Any material changes will be notified to the user via email or through prominent  in-app notifications.

Continued use of the platform after such notice shall constitute the User’s  acceptance of the revised Terms. The User is encouraged to periodically review  these Terms to remain informed about their rights and obligations.

ENTIRE AGREEMENT  

These Terms of Use, in conjunction with Qurkle’s Privacy Policy, and any notices  or guidelines posted within the App or communicated via email including but not  limited to subscription pricing, event refund policies, and chat moderation rules constitute the entire legal agreement between the User and Qurkle Social Pvt.  Limited. This agreement supersedes all prior understandings, communications,  

and arrangements, whether oral or written, relating to the Services. If any provision of these Terms is determined to be unlawful, void, or for any  reason unenforceable under applicable law, then that provision shall be deemed

severable from these Terms and shall not affect the validity and enforceability of  any remaining provisions. The failure of Qurkle to enforce any right or provision  under these Terms shall not constitute a waiver of such right or provision. No  waiver shall be effective unless expressly stated in writing and signed by an  authorized representative of Qurkle.

The User agrees that their Qurkle account is personal, non-transferable, and  terminates upon death unless otherwise required under law. The User may not  assign or delegate their rights under these Terms without prior written consent  from Qurkle. Qurkle may assign or transfer its rights and obligations under these  Terms without restriction or notice to the User.

Nothing in these Terms shall be construed as creating a partnership, joint venture,  fiduciary, or employment relationship between the User and Qurkle. The User  shall have no authority to bind Qurkle in any manner or make representations on  its behalf.

CONTACT AND GRIEVANCE OFFICER  

Qurkle Social Pvt. Limited

2nd Floor, Plot No. 4, Minarch Tower

Sector 44, Gurgaon, Haryana – 122003, India

Email: support@qurkle.com

CHIEF GRIEVANCE OFFICER:  

Officer: Shubham Muthreja  

Email id: Admin@qurkle.com